FREQUENTLY ASKED QUESTIONS
CLAV is your key to well-being. With our high quality natural supplements we want to support you in leading a healthy life. We believe in the body's own healing power and are convinced that nature offers us numerous high-quality nutrients as a starting point for a healthy and active life. At CLAV, we develop nutritional supplements with the goal of boosting health in a way that prevents diseases from developing. During product development in our Swiss laboratory, we combine centuries-old knowledge from natural medicine with the latest scientific findings. TCM, Ayurveda and traditional expertise serve as a holistic basis for the development of our high-quality nutritional supplements with the highest bioavailability.
CLAV products are characterized, among other things, by their hypoallergenic production. This means that they are free from all unnecessary additives and preservatives, artificial colors and coatings, as well as trans fats and hydrogenated fats. We also avoid the addition of lactose, fructose and gluten. CLAV products are therefore very suitable for people who suffer from allergies, sensitive people and people with food intolerances.
Bioavailability is the percentage of a nutrient or ingredient that reaches the systemic circulation and develops its effect there.
CLAV products have a high bioavailability because we use only high quality ingredients as well as compounds. Synergy effects, i.e. the interaction of the individual ingredients, also play an important role. In our products, we place great emphasis on the fact that the individual ingredients harmonize with each other, thus enhancing their effects instead of cancelling each other out.
Note: Bioavailability cannot be increased by simply taking more of a product.
In our online store we offer you a wide range of payment methods. These include: Invoice (Klarna)
- Instant bank transfer (Klarna)
- PayPal (Klarna)
- Apple Pay
- google Pay
- Credit card (Visa, Mastercard, Maestro, Amex)
- Amazon Pay
- Advance payment
The invoice will be sent to you both as a PDF file by e-mail and in printed form with your order.
The items are ready for immediate shipment, the delivery time to the UK is 10-14 business days.
DELIVERIES WITHIN THE UK:
For delivery within the UK, we charge a flat rate of £4,90 per order.
(We try to ship the products directly from the UK to avoid custom duties for our customers, in rare cases we have to ship from Germany and additional fees and duties may apply. In these cases we will inform you.)
DELIVERIES WITHIN THE U.S.:
For delivery within the U.S., we charge a flat rate of $6.86 per order.
(We try to ship the products directly from the U.S. to avoid custom duties for our customers, in rare cases we have to ship from Germany and additional fees and duties may apply. In these cases we will inform you.)
If you are not at home when the delivery is made, it is not a problem. If you miss the delivery, the delivery company will leave a notification card in your mailbox. The next working day the letter carrier will try to deliver the parcel again.
Once you have ordered a product from our online store, you can try it for 30 days at your leisure. If you are not satisfied, you have the possibility to send the product back to us.
This 30-day money-back guarantee means that buying CLAV products is completely risk-free for you!
We are convinced that our products are ideal to support you in your healthy lifestyle. If you are still not satisfied, we will refund your money.
The following is to be considered for the claim of the 30-day money-back guarantee:
- The product must not be completely empty
- After the 30 days we can not offer you a refund
- If you are returning more than one item, only one package must be open in order to receive a refund for all items.
- Return shipping costs are the responsibility of the sender. CLAV does not refund shipping costs.
- The money back guarantee is applied only once per customer/per product
- The 14-day right of withdrawal remains unaffected
CLAV products are "Made in Germany" and are manufactured and controlled there according to the highest safety and quality standards. Independent food inspectors guarantee compliance with the tested operating procedures.
Yes, this is not a problem. All CLAV products are 100% vegan and carry the official V label. We do not use any animal ingredients in the manufacture of our products, including the capsule shells.
Our nutritional supplements are coordinated in such a way that they can be combined with each other without risk or restrictions. You can use the products individually and goal-oriented or as a holistic promotion of your well-being. Which products are best for you depends on your personal goals and needs.