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FREQUENTLY ASKED QUESTIONS

CLAV is the key to your wellbeing. With our high quality natural supplements we want to support you in leading a healthy life. We believe in the body's own healing power and are convinced that nature offers us numerous high-quality nutrients as a starting point for a healthy and active life. At CLAV, we develop nutritional supplements with the goal of strengthening health in a way that prevents diseases. During product development in our Swiss laboratory, we combine centuries-old knowledge from natural medicine with the latest scientific findings. TCM, Ayurveda and traditional expertise serve as a holistic basis for the development of our high-quality CLAV nutritional supplements with the highest bioavailability available.

Yes! You can buy our supplements in german pharmacies. If your product of desire is not available, the pharmacist can order it from us again. Here are the pharmaceutical product numbers:
#1 Morning 16699870
#2 Night 16699893
#3 Active 16657481
#4 Focus 16699864
#5 Balance 16657506
#6 Recover 16699887
#7 Immun 16657498
#8 Breathe 16657469
#9 Sugar Fix 16841552
Endo Biotic Raspberry 16841629
Endo Biotic Chocolate 16841641
Endo Biotic Orange 16841658
Endo Biotic Set 16841664
Broccoli 16841606
Citrus Bioflavonoid 16841575
Pomegranate Extract 16841612
Siberian Ginseng 16841569

Hypoallergenic means that the products are free from all unnecessary additives and preservatives, artificial colors and coatings, as well as trans fats and hydrogenated fats. At CLAV, we also avoid the addition of lactose, fructose and gluten. CLAV products are therefore very suitable for allergy sufferers, sensitive people and people with food intolerances.

Bioavailability is the percentage of a nutrient or ingredient that arrives in the final systemic circulation and can develop its effect there.

CLAV products have a high bioavailability because we use only high-quality ingredients as well as compounds. Synergy effects, i.e. the interaction of the individual ingredients, also play an important role. In our products, we attach great importance to the fact that the individual ingredients harmonize with each other, thus enhancing their effects instead of canceling each other out.

Note: Bioavailability cannot be increased by simply taking more of a product.

In our online-shop we are able to offer you a great selection of payment methods, such as:
- Invoice (Klarna)
- Direct Banking (Klarna)
- PayPal
- Apple Pay
- google Pay
- Credit Card (Visa, Mastercard, Maestro, Amex)
- Amazon Pay

The invoice will be sent to you as a pdf-doc to your e-mail and also be in printed form inside the delivered package.

Our products are all ready for immediate shipment, delivery time within Germany is 2-3 business days.

For delivery within Germany we charge: 3,80 € per order. From an order value over 29,00 € we deliver within Germany for free.

Within the EU the delivery costs 6,90 € and for the rest of the world the shipping costs are 25,00 €

Don´t worry, if you are not at home for the delivery. If you miss the delivery, the delivery person will leave a notification card in your mailbox. The next working day the carrier will try again to deliver the package. In Switzerland, you will receive an email from the post office and can then determine the exact time of delivery.

If you have ordered a product in our online store, you can try it out for 30 days. If you are not satisfied, you have the option to return the product to us.

This 30-day money-back guarantee means that buying CLAV products is completely risk-free for you!

We are convinced that our products and your discipline will benefit your wellbeing. If you are still not satisfied, we will refund your money.

The following is to be considered for the claim of the 30-day money-back guarantee:
- The product must not be completely empty
- After the 30 days we can not offer you a refund anymore
- If you are returning multiple items, only one package must be open in order to receive a refund for all items
- Return shipping costs are the responsibility of the sender. CLAV does not refund shipping costs.
- The money back guarantee is applied only once per customer/per product
- The 14-day right of withdrawal remains unaffected.

All products of CLAV are 100% "Made in Germany" and are manufactured and controlled accordingly to the highest safety and quality standards. The production facility, warehouse and CLAV carry official organic seals. Independent food inspectors and laboratory tests guarantee compliance with the tested handling procedures.

Yes, or course. All CLAV supplements are 100% vegan and carry the official V-Label. We do not use any animal ingredients in the production of our products, including the capsule shells.

Our natural supplements are made in a way that they can be combined with each other without any risks or restrictions. You can use the products individually and goal-oriented or as a holistic promotion of your well-being. Which products are best for you, depends entirely on your personal goals and needs.

Our supplements are made to support you and your wellbeing as much as possible in different life situations. That can make our supplements work for you as stand-alone product or in combinations.

#1 MORNING: Ensures an energetic start into the day: plant-based power substances such as green tea and guarana extract are considered natural wake-up stimulants. Vitamin B12, chromium and niacin boost your metabolism.

#2 NIGHT: Is the ideal complement to CLAV MORNING - for the night. It contains high doses of vitamin B12, calming plant extracts as well as folic acid, L-tryptophan and Carnipure® , which ensure a peaceful sleep while keeping your cellular metabolism active.

#3 ACTIVE: Is an energy booster with 21 natural power ingredients. An activating combination to protect cells from oxidative stress and reduce tiredness and fatigue.

#4 FOCUS: Provides higher levels of performance and a better ability to concentrate. Natural Vitamin B and Vitamin C, trace minerals, amino acids, as well as Bacopa Monnieri and CDP choline can help you improve your alertness and performance.

#5 BALANCE: Is an herbal supplement for more inner balance and calmness. It contains vitamin B12 + magnesium, Siberian ginseng, Ashwagandha and Rhodiola rosea.

#6 RECOVER: Is an over-the-counter sleep aid containing the sleep hormone melatonin and calming medicinal plants such as valerian, lemon balm, passionflower and hops, as well as vitamin B12.

#7 IMMUN: Is our supplement for supporting the immune system and defenses. Ingredients include vitamin C and zinc citrate, echinacea and andrographis herb.

#8 BREATHE: Supports oxygen transport in the body. This product contains Iceland moss, echinacea, and iron and natural vitamin C, among others.

#9 Sugar Fix: Supports normal blood sugar levels and carbohydrate metabolism with chromium and zinc and natural extracts of cinnamon, java tree and bitter melon.

#10 Endo Biotic: Is a soluble powder containing natural bacteria cultures for a balanced intestinal flora. Especially after antibiotic therapy ENDO BIOTIC can support you in intestinal rehabilitation or in building up intestinal flora.

Broccoli: A daily dose of broccoli (2 capsules) contains the high-quality ingredients you would get if you ate 2.5 kg of broccoli.

Siberian Ginseng: Is a herbal extract from the root of the plant that is effective against symptoms of fatigue as well as promoting mental performance.

Citrus Bioflavonoids: Contain natural adaptogens and supportive phytochemicals from bitter orange and grapefruit extracts.

Pomegranate Extract: This extract protects cells from oxidative stress and is rich in polyphenols and ellagic acid.

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